Privacy Policy

At Curtains Outlets, your privacy is important for us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase any product form our premium collection curtains in Dubai.

1. Information We Collect

When you interact with Curtains Outlets, we may collect:

Personal Information: This includes your name, email address, phone number, and delivery address. We use this information to process orders, communicate with you about your purchases, send delivery updates, and respond to your inquiries.
Account Information: If you create an account on our website, we collect your login credentials such as username and password. This allows you to securely access your account, track orders, save preferences, and manage your profile.
Payment Information: We may collect payment details, including credit or debit card information, through secure and trusted payment gateways. This information is used solely for processing your orders and ensuring safe transactions. We never store your full payment details on our servers.
Browsing Data: We automatically collect information about your interactions with our website, such as IP address, device type, pages visited, time spent on pages, and browsing behavior. This helps us improve website functionality, personalize your shopping experience.
Customer Feedback: We may collect feedback you provide through product reviews, surveys, or direct inquiries. This information helps us improve our products, services, and overall shopping experience.

This information helps us provide a seamless shopping experience and tailor our services to your needs.

2. How We Use Your Information

At Curtains Outlets, we value your privacy and use the information we collect responsibly to provide a safe, personalized, and seamless shopping experience.

Process Orders and Deliver Curtains Efficiently: We use your personal and payment information to process your orders accurately, arrange shipping, and ensure timely delivery of your curtains anywhere in Dubai.
Respond to Inquiries and Provide Customer Support: Your contact information allows us to answer questions, resolve issues, and provide guidance about our products and services.
Send Updates About Promotions, New Arrivals, or Offers: With your consent, we may send emails, messages, or notifications about special promotions, new product arrivals, or relevant offers.
Improve Website, Services, and Customer Experience: We analyze browsing data and customer feedback to enhance website functionality, recommend relevant products, and improve our overall services.
Prevent Fraud and Ensure Secure Transactions: We use your information to verify orders, detect suspicious activity, and protect against fraud.

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

Your information may be shared only with:

Trusted Service Providers: We may share your information with third-party service providers who help us process payments, deliver your curtains in Dubai, manage logistics, or provide other essential services.
Legal Authorities: In certain circumstances, we may disclose your personal information if required by law, regulation, or legal process in Dubai or elsewhere in the UAE.
Business Partners: With your explicit consent, we may share limited information with our business partners to provide special promotions, offers, or collaborative services..

We ensure all third parties follow strict confidentiality and data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to:

Enhance Website Functionality and User Experience: Cookies help our website remember your preferences, such as language, login information, or recently viewed products. This allows you to navigate our site more easily and enjoy a seamless shopping experience while exploring our curtain collections in Dubai.
Analyze Website Traffic and Browsing Behavior: We use cookies and analytics tools to understand how visitors interact with our website. This includes tracking pages visited, time spent on each page, and the devices used. This information helps us improve site design, optimize performance, and identify areas for better customer service.
Personalize Content and Offers Based on Your Preferences: Cookies allow us to provide you with content, recommendations, and promotions that match your interests and previous interactions with our website. For example, if you often browse blackout curtains, we can highlight related products or special offers tailored to your needs.

You can manage cookies in your browser settings, though disabling cookies may affect some features on our website.

5. Data Security

At Curtains Outlets, we take data security seriously:

All personal and payment information is encrypted using industry-standard protocols.
Access to personal data is restricted to authorized staff only.
We regularly monitor and update our security measures to prevent unauthorized access.

While we strive to protect your data, no online transmission is 100% secure.

6. Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data, subject to legal or contractual obligations.
Opt-out of marketing emails and promotions at any time.
Raise concerns regarding data processing with our team.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites for products, services, or information. Curtains Outlets is not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements in the UAE. All updates will be posted on this page with the latest revision date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, you can contact us at:

Curtains Outlets

📞 Phone: +971581758289
📧 Email: info@curtainsoutlets.ae
Address: 4th St – Al Quoz – Al Quoz 1 – Dubai